Sector / Region
Intellectual Property / Europe
Sector / Region
Intellectual Property / Europe
The Challenge
The Challenge
A major European intellectual property institution was undertaking a significant digital transformation to modernise the highly complex process of evaluating and adjudicating patent applications.
The programme involved a large platform build delivered by an external systems integrator. Almost a year into the initiative, however, the organisation’s CIO was concerned about the lack of visibility into progress.
Three critical questions needed to be answered:
What had actually been delivered?
Did the value delivered justify the investment to date?
Was the programme still on track to meet its contracted objectives?
A major European intellectual property institution was undertaking a significant digital transformation to modernise the highly complex process of evaluating and adjudicating patent applications.
The programme involved a large platform build delivered by an external systems integrator. Almost a year into the initiative, however, the organisation’s CIO was concerned about the lack of visibility into progress.
Three critical questions needed to be answered:
What had actually been delivered?
Did the value delivered justify the investment to date?
Was the programme still on track to meet its contracted objectives?
The Solution
The Solution
Quantimetrics was brought in as an independent specialist to provide an objective, quantitative assessment of programme performance.
Using its proprietary benchmarking database, Quantimetrics assessed the programme against a comparable reference class. This provided an evidence-based view of delivery, efficiency and value for money, rather than relying on subjective programme reporting.
The analysis identified significant performance gaps and highlighted weaknesses in how responsibility was divided between the organisation and its external delivery partner.
Quantimetrics’ findings gave leadership the clarity it needed to fundamentally rethink the programme operating model. The organisation retained ownership of key areas such as architecture, requirements, quality assurance and programme management, while using the external partner primarily for specialist technical capability.
Quantimetrics was brought in as an independent specialist to provide an objective, quantitative assessment of programme performance.
Using its proprietary benchmarking database, Quantimetrics assessed the programme against a comparable reference class. This provided an evidence-based view of delivery, efficiency and value for money, rather than relying on subjective programme reporting.
The analysis identified significant performance gaps and highlighted weaknesses in how responsibility was divided between the organisation and its external delivery partner.
Quantimetrics’ findings gave leadership the clarity it needed to fundamentally rethink the programme operating model. The organisation retained ownership of key areas such as architecture, requirements, quality assurance and programme management, while using the external partner primarily for specialist technical capability.
The Result
The Result
The assessment gave leadership the independent evidence it needed to stop, reassess and change direction before further investment was made.
It also demonstrated the value of using a specialist benchmarking approach to challenge conventional programme reporting and provide an objective view of whether a major transformation is delivering what it should.
Quantimetrics was selected as a specialist alternative to the large global consultancies, with its proprietary benchmarking methodology providing the differentiation.
The assessment gave leadership the independent evidence it needed to stop, reassess and change direction before further investment was made.
It also demonstrated the value of using a specialist benchmarking approach to challenge conventional programme reporting and provide an objective view of whether a major transformation is delivering what it should.
Quantimetrics was selected as a specialist alternative to the large global consultancies, with its proprietary benchmarking methodology providing the differentiation.
Independent evidence, in time to change direction.